THE INFLUENCE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) AND COMPETENCE ON JOB SATISFACTION AND ITS IMPLICATIONS ON THE PERFORMANCE OF NON-EDUCATIONAL EMPLOYEES OF PTS

Authors

  • Mila Suntika Bina Bangsa University, Indonesia
  • Muhammad Suparmoko Bina Bangsa University, Indonesia
  • Ade Manggala Hardianto Bina Bangsa University, Indonesia

DOI:

https://doi.org/10.53067/ije3.v2i3.107

Keywords:

satisfaction behavior, objectivity behavior, performance behavior

Abstract

The purpose of this study is to investigate performance behavior, as well as objectivity behavior and satisfaction behavior. Confirmatory research (confirmatory research), as well as (explanatory research), examines the relationship between variables and explains the causal connection (cause and effect) between variables using hypotheses that have to formulate the goal of this type of research. According to the Partial Least Squares (PLS) analysis, the competency constructs on the satisfaction of t-statistics 6.302 and 0.542 has the most significant value for t-statistics and path coefficients, which indicates that the competency construct has a positive and significant effect on PTS satisfaction

Downloads

Download data is not yet available.

References

Aguinis, H. (2019). Performance Management. Dummies a Willey Brand.

Al-Jedaia, Y., & Mehrez, A. (2020). The effect of performance appraisal on job performance in the governmental sector: The mediating role of motivation. Management Science Letters, 10 (9), 2077–2088. https://doi.org/10.5267/j.msl.2020.2.003

Allan, BA, Dexter, C., Kinsey, R., & Parker, S. (2018). Meaningful work and mental health: job satisfaction as a moderator. Journal of Mental Health, 27 (1).

Alminanda, P., & Marfuah, M. (2018). The Role of Organizational Commitment in Moderating the Effect of Human Resource Competence, Internal Control Systems, and Utilization of Information Technology on the Quality of Local Government Financial Reports. Journal of Economic Business Analysis, 16 (2), 117–132. https://doi.org/10.31603/bisnisekonomi.v16i2.2620

Anwar, N., Nik Mahmood, NH, Yusliza, MY, Ramayah, T., Noor Faezah, J., & Khalid, W. (2020). Green Human Resource Management for organizational citizenship behavior towards the environment and environmental performance on a university campus. Journal of Cleaner Production, 256, 120401. https://doi.org/10.1016/j.jclepro.2020.120401

Arief, UM, Haryono, Sugiharto, DYP, & Rifai, A. (2019). Analysis of the Effect of Information Technology and Organizational Culture Through Motivation on Lecturer Performance Quality. 1st Vocational International Conference 2019, 379 (Veic), 74–79. https://doi.org/10.2991/assehr.k.191217.013

Armstrong, M. (2006). Performance Management; Key Strategies And Practical Guidelines. In London and Philadelphia (3rd Editio, Vol. 59). Kogan Page.

Arz, C., & Kuckertz, A. (2019). Survey data on organizational culture and entrepreneurial orientation in German family firms. Data in Brief, 24, 103827. https://doi.org/10.1016/j.dib.2019.103827

Auliani, R., & Wulanyani, NMS (2018). Job Satisfaction Factors in Travel Company Employees In Denpasar. Journal of Psychology Udayana, 4 (02), 426. https://doi.org/10.24843/jpu.2017.v04.i02.p17

Bag, S., Gupta, S., & Luo, Z. (2020). Examining the role of logistics 4.0 enabled dynamic capabilities on firm performance. International Journal of Logistics Management, 31 (3), 607–628. https://doi.org/10.1108/IJLM-11-2019-0311

Bangwal, D., & Tiwari, P. (2019). Workplace environment, employee satisfaction, and intent to stay. International Journal of Contemporary Hospitality Management, 31 (1), 268–284. https://doi.org/10.1108/IJCHM-04-2017-0230

Becker, N., & Carmi, N. (2019). Changing trip behavior in a higher education institution: The role of parking fees. International Journal of Sustainable Transportation, 13 (4), 268–277. https://doi.org/10.1080/15568318.2018.1463418

Bienhaus, F., & Haddud, A. (2018). Procurement 4.0: factors influencing the digitization of procurement and supply chains. Business Process Management Journal, 24 (4), 965–984. https://doi.org/10.1108/BPMJ-06-2017-0139

Morales, G., Victor, J., Rojas, M., Rodrigo, Lopez, L., & Esmeralda, M. (2018). Influence of social media technologies on organizational performance through knowledge and innovation. Baltic Journal of Management, 13 (3), 345–367. https://doi.org/10.1108/BJM-04-2017-0123

Muñoz-Murillo, M., lvarez-Franco, PB, & Restrepo-Tobón, DA (2020). The role of cognitive abilities on financial literacy: New experimental evidence. Journal of Behavioral and Experimental Economics , 84 . https://doi.org/10.1016/j.socec.2019.101482

Nuraini, S., & Kasmir, K. (2020). Company Strategy in Developing Human Resource Management and Work Motivation As an Effort To Improve an Employee Performance (Case Study of Training Management At Pt. Smf, West Jakarta Branch). Dynasty International Journal of Management Science, 2 (1), 91–100. https://doi.org/10.31933/dijms.v2i1.529

Onyema, EM, Ogbonnaya, U., Hussain, S., Masood, A., & Nwoye, OU (2020). Influence of Training and Learning on Employees' Productivity in the Service Sector in Pakistan. Ogbonnaya Uchenna Nwoye. Influence of Training and Learning on Employees' Productivity in the Service Sector in Pakistan. American Journal of Business, Economics, and Management, 8 (1), 11–17. http://www.openscienceonline.com/journal/ajbem

Osborn, HS (2005). Organizational Behavior (2nd edition). Willey and Sons.

Paais, M., & Pattiruhu, JR (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics, and Business, 7 (8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577

Pham, NT, Vo Thanh, T., Tučková, Z., & Thuy, VTN (2020). The role of green human resource management in driving hotel's environmental performance: Interaction and mediation analysis. International Journal of Hospitality Management, 88 (September). https://doi.org/10.1016/j.ijhm.2019.102392

Pitaloka, E., & Putri, FM (2021). The Impact of Employee Engagement and Organizational Commitment on Employee Performance. Business Management Journal, 17 (2), 117–133.

Putra, FA, & Suseno, BD (2022). Industrial Revolution 4.0 as a Strategic Issue of Higher Education. International Journal of Scientific Research and Management, 10 (02), 3045–3051. https://doi.org/10.18535/ijsrm/v10i2.em05

Downloads

Published

2022-12-06

How to Cite

Suntika, M. ., Suparmoko, M. ., & Hardianto, A. M. . (2022). THE INFLUENCE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) AND COMPETENCE ON JOB SATISFACTION AND ITS IMPLICATIONS ON THE PERFORMANCE OF NON-EDUCATIONAL EMPLOYEES OF PTS. International Journal of Economy, Education and Entrepreneurship (IJE3), 2(3), 669–680. https://doi.org/10.53067/ije3.v2i3.107