EVALUATING TRAINING EFFECTIVENESS WITH KIRKPATRICK MODEL AT PT. BUANA CENTRA SWAKARSA

Denardo Denardo

doi:10.53067/ije3.v5i2.395

Authors

Denardo Denardo Krakatau Polytechnic

DOI:

https://doi.org/10.53067/ije3.v5i2.395

Keywords:

Evaluation, Training, Kirkpatrick

Abstract

This study aims to evaluate the effectiveness of the training program at PT. Buana Centra Swakarsa (BCS) using the Kirkpatrick Evaluation Model, which consists of four levels: reaction, learning, behavior, and outcome. The research method used is descriptive quantitative, involving all training participants as respondents. Data were collected through questionnaires, pre- and post-tests, interviews, observations, and secondary data related to costs and company performance.

The results of the study indicate that (1) at Level 1, participants were satisfied with the training; (2) at Level 2, there was a significant increase in post-test results compared to the pre-test; (3) at Level 3, the training resulted in positive behavioral changes in the workplace; and (4) at Level 4, the training made a positive and significant contribution to improving work results and company efficiency. However, there are indications that learning strategies need to be adjusted in certain months to ensure a more even distribution of the training's impact. This study concludes that training at PT. BCS is categorized as effective, but improvements in distribution, cost efficiency, and follow-up programs are needed for more optimal results

Downloads

Download data is not yet available.

References

Azizah, D. N., Fatonah, U., & Syarifuddin. (2023). Konsep Model Kirkpatrick Dalam Evaluasi Program Pelatihan. Prosiding Seminar Nasional Teknologi Pendidikan, 3(1), 69–74.

Borate, S. L. B. Neeraj S., Gopalkrishna, Dr., & Shiva Prasad H. C., Dr. (2014). A Case Study Approach for Evaluation of Employee Training Effectiveness and Development Program. The International Journal of Business & Management, 2(6), 9. [Online]. Available: http://ssrn.com/abstract=2486212www.theijbm.com

Fakhruddin, M. I. K., & Fakhruddin, M. (2022). Evaluasi Program Pelatihan Model Kirkpatrick. CERMIN: Jurnal Manajemen dan Pendidikan Berbasis Islam Nusantara, 1(2), 42–46. [Online]. Available: https://ejournal.staida-krempyang.ac.id/index.php/CERMIN

Gusetyoningsih, R., & Astutiningsih, S. E. (2014). Evaluasi Pelatihan. Pelatihan, 93–100. [Online]. Available: http://repo.iain-tulungagung.ac.id/18957/14/BAB XI.pdf

Mathis, J. H. J. Robert L. (2019). Human Resource Management (Vol. 13). [Online]. Available: https://open.umn.edu/opentextbooks/BookDetail.aspx?bookId=71

Rienovita, E., Ragawaluya, A. A., & Arifin, Z. (2025). Implementation of Kirkpatrick Model in Boarding Training Evaluation at BBPVP. Inovasi Kurikulum, 22(1), 147–160. Bandung. doi: 10.17509/jik.v22i1.62055

Ramly, A. Tengku, et al. (2022). Human Resource Development: Collaboration for Impactful Change. Yogyakarta: Penerbit Bintang Semesta Media.

Septianto, M. Rizki, & Gofur, Abdul. (2024). Evaluasi dalam Manajemen Diklat di Badan Pengembangan Sumber Daya Manusia Provinsi Kalimantan Tengah. Concept: Journal of Social, Humanities, and Education, 3(4), 123–134. doi: 10.55606/concept.v3i4.1567

Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Sukeriyadi, M., Zurqoni, Z., & Sugeng, S. (2024). Evaluasi Program Pendidikan: Training Program Evaluation Model Kirkpatrick. DIMAR: Jurnal Pendidikan Islam, 4(2), 281–297.

Widiyastuti, U., & Purwana, D. ES. (2015). Evaluasi Pelatihan (Training) Level II Berdasarkan Teori the Four Levels Kirkpatrick. Jurnal Pendidikan Ekonomi dan Bisnis, 3(2), 1–8. doi: 10.21009/jpeb.003.2.1

Yuliana, L., & Kustiwa, A. (2024). Manfaat Pelatihan Guna Meningkatkan Kinerja Sumber Daya Manusia (SDM) (Studi Kasus di Laundry Pondok Pesantren Pembangunan Sumur Bandung). Manajemen: Jurnal Ekonomi, 6(1), 7–13. doi: 10.36985/manajemen.v6i1.1122

Arifin, Z. (2015). Evaluasi Pembelajaran. Jakarta: Alfabeta